Sometimes small issues can prevent you from accessing 1xx. In most cases, the fix is straightforward.
Forgot Your Password
Click the "Forgot your password?" link below the login form. Enter your registered email address and request a reset link. Click the link in your email and set a new password.
If Your Account Gets Locked
Multiple failed password attempts may temporarily lock your account. Wait a few minutes or contact support to resolve it.
If Your Email Isn't Working
If you don't receive the reset email, check your spam folder. If it still hasn't arrived after 5 minutes, try again. For ongoing issues, email support@1xx.run.
Login from a New Device
When logging in from a new phone or computer for the first time, a verification code may be sent to your email for security. Use that code to confirm your access.
For any login issue, contact our support@1xx.runto get in touch. Bengali support is available at all times.